Community Cares Training

Community Cares Courses: Where and When?

On-line sessions

On-line sessions are offered on a digital platform operated by a school district partner. On-line registrants will receive a registration confirmation through email. Students may log-on at their convenience to complete these courses. There are no set times.

What are the courses about, specifically?

Module Title Content
1 Foundations of Mental Health Understanding common mental health terminology.
How common are mental health disorders?
What are some common symptoms and causes?
Myths versus realities of mental health.
Beyond Medication: What can be done to improve mental health?
2 Stigma, Culture and Community Mental Health Services What is stigma and how does it affect mental health?
Tips for interacting with consumers and families.
How have mental illness and substance use been viewed through history, and how do those impact today’s mental health client?
These are the People in Your Neighbourhood: What services are in our region?
3 Effective Situational Assessment: Objective behavioural observation and assessment
  • Self-reports, bystander and family information
  • Effective recording methods
  • Mental Health Secondary Survey
Effective communication techniques:
  • Attending Skills
  • Supportive Stance
  • Reflective listening
Team-based approaches: How and why.
  • Section 28: When is a person a danger to self or others?
  • Medical processes and language:
    • Realistic expectations of the healthcare system
    • The language of healthcare
    • Alternatives to the ER
4 Effective Engagement and Crisis Response The Arousal Cycle
  • Emotional arousal and rationality
  • Precipitating events / rational detachment
  • Applying effective interventions based on assessment
Therapeutic communication: The importance of dignity, empathy, non-judgment & rapport
  • Limit-setting and re-direction
  • Physical intervention
  • A last resort, least intrusive approach
  • The role of the police versus the role of therapeutic professionals
  • Safe practices
5 Beyond Crisis Intervention: Community-based Practices for Better Care Building community connections:
  • Neighbourhood and family supports
  • Outreach services
  • Landlords
  • Doctors and pharmacists
First Nations supports
  • School liaison
6 Team-based approaches for well-known consumers Proactive strategies for “repeat consumers”
  • Involving the consumer in planning
  • Second- and third-stage resources
  • Establishing contact people for well-known consumers
  • Voluntary check-ins
7 Advanced Knowledge: Substance Use and Dependency The impact of substances
  • What is dependency? What causes it?
  • Effects of common drugs on users
Life stories of dependency and recovery
Detox and treatment
Stages of Change: Facilitating change. Avoiding being a barrier.
Examining Harm Reduction
8 Common Disorders in Detail Psychosis and schizophrenia;
Depression and Bipolar Disorders;
Dementia, Autism and more
What is a concurrent disorder?
Case management: What is it? Why does it work? What is your role?
Life stories: Examining life histories and lifestyle of long term MHSU consumers

To register and sign up for a course click here.

Contact us at:
Riverside College
33919 Dewdney Trunk Road
Mission, BC, V2V 6Y4
For any questions or
for more information, email
"Community Cares: Mental Health Training is a project of the Mission Community Wellness Committee, and is operated by BootStrap Consulting. Any opinions or decisions involved in the course are those solely of the operator. BootStrap Consulting is a private firm, and is separate and distinct from any of the course's sponsors or community partners, including Mission Public Schools. If enrolling for continuing education credits, please verify with your employer or accreditor in advance."
Community Cares Training

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